Tracy's blog

Tracy's blog 12: more about images and technical marketing documents....

Yesterday's readings addressed the use of images. As I’ve mentioned a number of times this semester, images function in pretty much the same way as does text – to communicate information to a target audience in ways that reflect the topic, the immediate writing situation, and the individual, team, or company/organization sponsoring the document.

Tracy's blog 10: reactions to technical marketing documents

I’ve
read your reactions to, and questions about, the Technical Marketing Presentation Project,
and after spending these past few hours thinking about them, here
are some responses. These are designed not only to answer questions that have been raised, but also to guide project planning and research.

Tracy's blog 6: research on target audiences

This past Friday, we began the first of a series of units related to research and the white paper. We'll focus here on research and audience analysis. Before beginning to gather information for your white papers, it's essential that you do some background investigation on your target audience. After all, the audience toward which you direct your white paper -- and the position that you'll argue -- will directly influence what kind of information you present, and how you present it.

 

Tracy's blog 5: more on the white paper genre

To gain better understanding of white papers and the White Paper Project as a whole, we should further examine the white paper genre, its history, its constituent sections, its audiences, and its goals.

History

Tracy's blog 4: Important issues related to the White Paper Project

This week's readings explore the open source movement, its origins, and how it relates those proprietary
options more recognizable to us -- namely, Microsoft and Microsoft products. Here are some issues/questions we will consider at some point during the course of the White Paper Project:

Tracy's blog 3: usability and usability testing, explained

A few of you have had questions about the difference between documentation review and usability testing -- specifically, what the difference is between the two, and why they were scheduled as separate items.

Tracy's blog 2: a bit more about upcoming activities....

This week's and next week's scheduled activities are designed to move you through the planning stages of the Quick Guide Project to the project’s preliminary writing and review stages. We will work with project
research – both of the product and of user characteristics and
communities.

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