Now that we’ve reviewed the formatting of letters and memos, take a second and think about the following questions.

1. What are some ways to make a letter (or memo) look nice on the page?
2. What are some common types of business letters? (Hint: what sort of business letters have you received? Written?)
3. What usually determines whether to send someone a letter rather than a memo? (Hint: Memos do not include a snail-mail address, but letters do).