Below I have listed a few of my ideas for improving the communication lines at the Holiday Inn Select between certain departments.

- Enable front desk computers with internet and e-mail to open line of communication

- Post front desk schedule in sales office so that they are aware of how many people will be scheduled on days where they promise things such as van rides

-Have daily communication meetings

- Have a bulletin board strictly for communication between departments

-Cross train employees for different departments so that they will understand the repercussions of their decisions