FRTK research update

This past week, I researched six other Indiana city Human Relations Commissions websites and eight other Human Relations Commissions' sites in other states. I wrote up a summary of each, highlighting features of each that I found to be particularly user-friendly for potential clients.

After posting my research on our group Drop.io site we are now comparing what we consider are important and necessary features for a well functioning and user friendly website with the Tippecanoe HRC website.

The focus of our continuing research will be how to provide the following information to potential clients: what constitutes a complaint for the Tippecanoe HRC; how to make a complaint; and the steps involved in the complaint process; all of which we believe are not clear or comprehensible for clients at this time.